Why do some Employees turn their cheek

Mostly everyone has noticed that when managers, coworkers and sometimes even customers ask for something and the result from that request sometimes is that employees look the other way.  Some of those employees act as though they are preoccupied, on the phone, etc..

Employees want to do the least amount possible, but once they feel as though what they are doing means something, says something and/or has relevance to their life or the future of their success, then they will help, they will recognize and they will be motivated enough to volunteer.

Till they reach that point, they will continue turning their cheek.

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