Great Leaders and Managers Follow Up

One of the most important key tasks that a leader and manager must do to perform their jobs extremely well is also a task that is not done sufficiently, consistently or at all.

That is following up.

Sound Familiar

Many managers have experienced when they have tasked a to do list to employees, telling employees what to do, how to do it and when it should be completed; then come to find out after hours or days have past that nothing was completed or many things were half completed.

Following Up

KISS IT (Keep it Simple Stupid)

Following up is not rocket science, but it is something that most managers do not do or do incorrectly.

The Simple Formula to Following Up

Simply just ask the employee how their progress is going.  If they are demonstrating that they are on target, give feedback and continue to direct efforts to the overall goal.

If they are not on target, first ask why, then coach the employee(s) on what should be done the next time they get off track and remind the employee(s) that they have your full support.  If the employee(s) continues to get off track, then documentation may be needed.

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